Danger Admits It Has Lost T-Mobile Customer Data

­A server failure at Microsoft subsidiary, Danger has almost certainly wiped out the remotely stored personal address books and data of T-Mobile USA's Sidekick users. A server failure last week caused the loss of data, and the company has now admitted that it hasn't got a suitable back-up of the lost data.

In a statement on its website, T-Mobile USA informed its customers that "our teams continue to work around-the-clock in hopes of discovering some way to recover this information. However, the likelihood of a successful outcome is extremely low."

The company expects to provide a further update to its customers on Monday (12th Oct)

T-Mobile said that its primary efforts have been focused on restoring its customers' personal content. The mobile network operator is also considering additional measures to compensate customers who have lost their personal data.

The collapse is doubly embarrassing for Danger, as it touted its service partly as a way of automatically backing up the customer data to a remote server so that the loss of the handset wouldn't mean the loss of the customers address book.

Microsoft brought Danger in April 2008.

Posted to the site on 11th October 2009